FAQ

Why MI Digital And Not Some Other Agency?

We have been doing digital marketing since 2007 and today we have insights and learning from 5 countries including UK. We are also not a software house that decided to do digital nor a new company that decided digital is hot today. You may notice we haven’t talked about clicks, likes, etc either that’s because we talk brands, brand metrics, purchase metrics and ROI rather than telling you how many likes your last Facebook post got.

We have over  8 years of experience and track records of successful campaigns that have helped businesses generate sales and revenue leads through the power of Digital Marketing.

We are a leading Digital Marketing agency and a globally expanding firm, providing businesses with a omni-channel digital marketing solutions covering Search Engine Marketing, Display Advertising, Mobile Marketing, Ecommerce, Social, App Development and more.

Support Included In Retainer?

Absolutely. We won’t have it any other way. From handling your store to handling your tech and infrastructure, we do it all for you.

How Much Money Do I Need To Work With You?

You can start from as low as $50 a month for our email marketing services. The beauty of digital advertising is that you decide the budget. If you are unsure, our Account Managers can always advise you. Alternatively you may choose to start small and increase the budget as the relationship progresses and your confidence in our services grows.

Can You Handle B2B Marketing?

As long as there are users searching for your business online, we can drive returns for you.

Can I change agencies or cancel at any time?

We would hate letting you go and that’s why we would do our utmost to ensure that the thought never crosses your mind. However, there are no compulsions from our side. We believe that if we cannot satisfy you, we do not deserve you. So you can leave at a moment’s notice and only pay for the number of days which we’ve worked for you.

Are There Additional Costs Beyond Retainers?

These will be discussed beforehand before we take any steps but generally we charge extra for production based services such as videos, sound design, editing, development services not including in retainer, etc.

How Do I Know My Budget Is Being Well Spent

MI Digital has the best analytics team in the country. We partner with the best firms in the world to provide you insights into your data and give you the decision-making information you need with reports on areas such as customer lifetime value, cohort analysis, advanced segmentation, and more.

We provide regular reports for all campaigns and analyse everything from the engagement measured not through likes and clicks but actual mouse-tracks, heat maps, scrolls and more. These reports will indicate the performance of the campaigns. Plus there will be constant engagement with our Account Managers who will work with you to tweak your campaigns to drive better ROI.

FAQs didnt solve your problem?

Here are several ways to contact us:

Email Us: corporate@midigital.co

Call Us:

Pakistan: +92-213-5870498

UAE: +971 -504987458

UK: +44 776 9930130

Need Support?

Have an urgent issue? Email your account manager or directly at tech@midigital.co.

Comments, Questions, or Complaints

Please send questions, complaints, or requests for more information about the privacy policy of MI Digital and its affiliates to corporate@midigital.co. 

Privacy Policy

MI Digital and its affiliates are committed to protecting users’ privacy, and we want to keep you informed of our privacy practices through this web site. This privacy policy applies to those MI Digital and affiliate web sites that link to this notice. We encourage you to read this policy to ensure you understand our privacy practices.

Some of our clients provide MI Digital and its affiliates with personally identifiable information about their customers so we can perform various services such as online campaign analysis. In addition, as part of our services, we may collect information about user interaction with client web sites and provide that information along with our analysis to the client. All of this information belongs to the client and, as their customer, you should review the privacy policies of the sites you visit. MI Digital and its affiliates make no other use of this personally identifiable information.

The responsible use of cookies and web beacons (aka: action tags or pixel gifs) plays an important role in the services MI Digital and its affiliates provide to clients. Our services allow our clients to better serve you, their customer.

MI Digital and its affiliates may use cookie and web beacon technology for planning, serving, analyzing, and managing online campaigns on behalf of our clients. Depending on your web browser, you may be able to change how your computer treats cookies so that cookies are not used or saved. Please check with your browser provider for more information on managing cookies.

 EMAIL SERVICE ON BEHALF OF MI DIGITAL OR AFFILIATE CLIENTS 

When we conduct an e-mail campaign for our clients, we generally use e-mail service providers. MI Digital or its affiliates may use cookie and web beacon technology to track the campaign’s effectiveness.

MI DIGITAL AND AFFILIATE WEB SITES

The MI Digital and affiliate web sites provide users with information about products and services, as well as company contact information. We do not collect personal information unless you provide it to us for items such as newsletter subscriptions. We will express our need for the personal information at the point of collection and will not collect more personal information than is needed to execute your request.

Personal information is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, telephone number and other information required to provide a service, deliver a product, or carry out a transaction you have requested.

We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent.

We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. We also may disclose your personal information to establish or exercise our legal rights or defend against legal claims.

POLICY UPDATES OR CHANGES 

MI Digital and its affiliates may update or change this privacy policy at any time and such changes will become effective immediately after they are posted unless otherwise stated. Our web site will state the date it was last updated and we encourage you to review our privacy policy whenever you use this web site.

We hope you find this information helpful. Our goal is to present all the information in a format that is as readable as possible. Whatever you decide to do, we want you to be completely informed about how cookies work, and how we use information on the Internet.

Should you have any additional questions, please send an e-mail to corporate@midigital.co.

Terms And Conditions

ACCEPTANCE OF TERMS

Your use of the MI Digital Web site is subject to the following Terms of Use (“TOU”). MI Digital reserves the right to update the TOU at any time without notice to you.

PRIVACY AND PROTECTION OF PERSONAL INFORMATION

See the privacy statement for disclosures relating to the collection and use of your information.

WEB SITE CONTENT
All content available on this web site is the copyrighted work of MI Digital and its suppliers and partners.

Any reproduction or redistribution of this Web site, in whole or in part, without the written permission of MI Digital (or suppliers, as applicable) is expressly prohibited by law, and may result in severe civil and criminal penalties. Elements of Web sites are protected by copyright, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any MI Digital Web site may be copied or retransmitted unless expressly permitted by MI Digital. Violators will be prosecuted to the maximum extent possible.

MI Digital and/or its respective suppliers make no representations about the suitability of the information or content contained in the web site for any purpose. All such materials are provided “as is” without warranty of any kind. MI Digital and/or its respective suppliers hereby disclaim all warranties and conditions with regard to the web site, including all warranties and conditions of merchantability, whether express, implies or statutory, fitness for a particular purpose, title and non-infringement.

In no event shall MI Digital and/or its respective suppliers or partners be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of information available from the web site. The web site may include inaccuracies or typographical errors. Changes are periodically made to the web site, and MI Digital and/or its respective suppliers may make improvements and/or changes to the web site at any time and without any notice.

NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the Web site, you will not use the Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Web site in any manner that could damage, disable, overburden, or impair any MI Digital server, or the network(s) connected to any MI Digital server, or interfere with any other party’s use and enjoyment of the Web site. You may not attempt to gain unauthorized access to the Web site, other accounts, computer systems or networks connected to any MI Digital server, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Web site.

LINKS TO THIRD PARTY SITES
The links in the web site will let you leave MI Digital’s site. The linked sites are not under the control of MI Digital and MI Digital is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. MI Digital is not responsible for webcasting or any other form of transmission received from any linked site. MI Digital is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by MI Digital of the linked site.

UNSOLICITED IDEA SUBMISSION POLICY
MI Digital will not accept or consider unsolicited ideas, including ideas for new advertising, campaigns, new promotions, new products or technologies, processes, materials, marketing plans or new product names.

Please do not send any original creative artwork, samples, demos or other works.

The sole purpose of this policy is to avoid potential misunderstandings or disputes when MI Digital’s products or marketing strategies might seem similar to ideas submitted to MI Digital. So, please do not send your unsolicited ideas to MI Digital or anyone at MI Digital. If, despite our request that you not send us your ideas and materials, you still send them, please understand that MI Digital makes no assurances that your ideas and materials will be treated as confidential or proprietary.